Privacy Policy

Markhor Blade Works (“we”, “us”, “our”) operates markhorbladeworks.com. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect
   When you place an order, create an account, or contact us, we may collect:

• Name, email address, phone number
• Billing and shipping address
• Order details and purchase history
• Payment information (processed securely by our payment provider; we do not store full card details on our servers)
• Communications you send us (e.g., emails, contact form messages)

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

2. How We Use Your Information
   We use your information to:

• Process and fulfill your orders, including shipping and customs documentation
• Communicate with you about your order (confirmations, shipping updates, support)
• Respond to inquiries and provide customer service
• Improve our website and product offerings
• Send you marketing communications, only if you have opted in (you can unsubscribe at any time)
• Prevent fraud and comply with legal obligations

3. How We Share Your Information
   We do not sell your personal information. We may share it with:

• Shipping and courier partners, to deliver your order
• Payment processors, to process your payment securely
• Service providers who help us operate our website (e.g., hosting, email delivery)
• Authorities, if required by law

4. Cookies
   Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the site (such as the shopping cart) may not work properly without them.
5. Data Retention
   We retain your order information for as long as necessary to fulfill legal, accounting, or reporting requirements, and to handle any returns, warranty, or support requests.
6. Your Rights
   Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal and order-record requirements
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@markhorbladeworks.com.

7. Data Security
   We take reasonable measures to protect your personal information, including secure checkout and limited access to customer data. However, no method of transmission over the internet is 100% secure.
8. International Transfers
   As we are based in Pakistan and ship internationally, your information may be processed in Pakistan and other countries involved in fulfilling your order (such as courier and payment partners), which may have different data protection laws than your country of residence.
9. Children’s Privacy
   Our website and products are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.
10. Changes to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
    If you have questions about this Privacy Policy or how your information is handled, contact us at:
    Email: info@markhorbladeworks.com
    Website: markhorbladeworks.com

Last updated: [September, 2026]